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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Packard

January 28, 2026

5  out of  5
rating by Sharon Packard
"So professional and helpful she just makes you feel like she cares it’s wonderful"
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Carolyn Gillihan

January 27, 2026

5  out of  5
rating by Carolyn Gillihan
"Caleb answered my questions thoroughly . He walked me successfully through the setup for Drive Safe & Save so we now have this great program with our Toyota. We have been with Trenton Ricketts @ State Farm for several years and are very pleased."
We responded:
"Carolyn - thank you so much for taking the time to leave us an awesome review. It’s always a pleasure working with you. Congratulations on your new Toyota! Drive Safe and Save!"
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Christopher Russell

January 22, 2026

5  out of  5
rating by Christopher Russell
"They are always so professional and willing to help. I've never been quoted a better price and they consistently exceed customer service expectations. I've been paying for insurance for over 16 years and I've only had to use it once recently and they handled the whole thing for me. I didn't even know how to use insurance but it didn't matter. They made it so easy."
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Tammy Bamberger

January 17, 2026

5  out of  5
rating by Tammy Bamberger
"They are amazing to work with and they take really good care of you with claims."
We responded:
"Thank you, Tammy! We appreciate the great review and are glad we could be there when it matters the most. "
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Mary Mehl

January 14, 2026

5  out of  5
rating by Mary Mehl
"Great customer service! They are always professional and available to help in any situation we find ourselves in."
We responded:
"Thank you, Mary! We’re thankful for your trust and kind feedback. Our team takes pride in being available and professional when it matters the most, and it means a lot to know that it shows! We are always here to assist!"
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TRACEY CHANDLER

January 6, 2026

5  out of  5
rating by TRACEY CHANDLER
"Always very helpful… they go above and beyond"
We responded:
"Thank you, Tracey! We truly appreciate the kind words and your continued trust. Our team is always happy to go above and beyond, and we’re grateful for the opportunity to help whenever you need us."
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Denise Skirvin

December 17, 2025

5  out of  5
rating by Denise Skirvin
"Holly and Michael are super helpful and polite! So glad I made the switch to State Farm."
We responded:
"Thank you so much, Denise! We’re thrilled to hear that Holly and Michael were so helpful and polite. They truly care about our customers, and we’re grateful you chose our office."
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James Simmons

December 16, 2025

5  out of  5
rating by James Simmons
"Friendly to talk to easy experience"
We responded:
"Thank you, James! We’re glad to hear you had an easy experience and found our team friendly to work with. We appreciate your trust and are always here if you need anything. "
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Mandy Harden

December 15, 2025

5  out of  5
rating by Mandy Harden
"Corey McMahan was very helpful in helping me with my auto, renters, and life insurance. Was a very smooth process and helped me save a lot of money."
We responded:
"Thank you so much for the awesome review! We hope you and your family have a very Merry Christmas. "
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Dave Rosenberg

November 13, 2025

5  out of  5
rating by Dave Rosenberg
"Good place to do business and friendly people."
We responded:
"Thank you for the 5-star review, Dave! It’s always a pleasure seeing you in the office. We wish you a happy holidays!"
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Amanda Bennett

October 14, 2025

5  out of  5
rating by Amanda Bennett
"This is a great insurance company, they have went above and beyond to help me save money. Holly is great at communicating updates if you have issues. Michael does great at finding the best rates possible! Very happy with State Farm."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you’ve had such a great experience with our team. Holly and Michael truly care about helping our customers and making sure everything runs smoothly — we’ll be sure to pass along your compliments! We’re grateful for your trust in our State Farm agency and are always here when you need us."
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Zac Laughlin

October 13, 2025

5  out of  5
rating by Zac Laughlin
"Holly is the best. Friendly and incredibly helpful!"
We responded:
"Thank you so much! We couldn’t agree more — Holly is awesome! We’re lucky to have her on our team, and we’re so glad she was able to help make your experience a great one."
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Kerry Thompson

October 10, 2025

5  out of  5
rating by Kerry Thompson
"Holly has been incredibly helpful by working with me during a financially difficult period."
We responded:
"Thank you, Kerry, for sharing this. We’re glad Holly was able to assist during a challenging time. Helping our customers navigate difficult periods with care and understanding is incredibly important to our team. We truly appreciate your trust."
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Twyla Moon

October 10, 2025

5  out of  5
rating by Twyla Moon
"Holly was definitely helpful she always goes above and beyond. Nothing but good things to say about State Farm!!"
We responded:
"Thank you, Twyla! We appreciate the great feedback and are so glad Holly too such good care of you. "
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Colby Leonard

October 3, 2025

5  out of  5
rating by Colby Leonard
"Great insurance agency. They have always been quick to answer my questions or make changes to my policies. They also have consistently beaten any other insurance quotes I have received."
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs! We’re glad to hear our team has been able to provide quick service and great rates. We truly appreciate your support and look forward to continuing to help you with all your insurance needs!"
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Mark Hamm

October 2, 2025

5  out of  5
rating by Mark Hamm
"Nice to deal with and very helpful!"
We responded:
"Thank you for your kind words! We’re glad to hear you had a positive experience with our team. We appreciate your support and look forward to helping you again anytime you need us!"
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Nikki Day

October 2, 2025

5  out of  5
rating by Nikki Day
"Very nice staff agent was extremely helpful with all my policies"
We responded:
"Thanks for the kind words! Our team’s always happy to help."
Profile photo of A M “Rootie” Weimer

A M “Rootie” Weimer

June 19, 2025

5  out of  5
rating by A M “Rootie” Weimer
"Caleb at Trenton Ricketts handled business."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Travis Wright

May 29, 2025

5  out of  5
rating by Travis Wright
"They are friendly,helpful, and very knowledgeable in all aspects of insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Leah Reddick

May 21, 2025

5  out of  5
rating by Leah Reddick
"Fast, Smart, effective and Friendly agent. She did Great’"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a fast, smart, and effective experience with our agent. Our team strives to provide friendly and exceptional service, and it’s wonderful to know that we met your expectations. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!"
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Andrew Hardebeck

May 21, 2025

5  out of  5
rating by Andrew Hardebeck
"Great price friendly service"
We responded:
"Thank you, Andrew, for your fantastic review! We're delighted to hear that you appreciated our great prices and friendly service. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any questions or need assistance, don’t hesitate to reach out!"
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Krystal Smith

May 14, 2025

5  out of  5
rating by Krystal Smith
"We couldn’t be happier with the service we received from our insurance agent Trenton Ricketts! From day one, they were professional, knowledgeable, and incredibly attentive to our needs. They took the time to explain all our options clearly and helped us choose the best coverage for our family—without any pressure. Their responsiveness and genuine care made the entire process smooth and stress-free. We feel confident and secure knowing we’re in good hands. Highly recommend to anyone looking for a trustworthy and dedicated insurance expert! This is why we trust Trenton with our home, vehicle, and business insurance."
We responded:
"Krystal — thank you so much for the best review a business can ask for. Our journey has just begun; I cannot wait to see where we land."
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Jessica Hughes

December 18, 2024

5  out of  5
rating by Jessica Hughes
"I have been with this particular State Farm for a few years now. I can tell you that I have never had a complaint!! Every time I have had any sort of issue, accidents, questions Caleb and this team have always made it right or have lead me in the right direction. I have multiple vehicle policies and life insurance through this company and it is very affordable and well manageable when needed. I’m also loving that we don’t have 2 separate Apps on our phones for DriveSafe. Them being in the same app has helped me so much keeping on top of things. I would recommend Trenton Rickett’s StateFarm team every time. If you are looking for insurance give them a call and ask for Caleb!!"
We responded:
"Jessica - We GREATLY appreciate your 5-star review. Thank goodness no one was seriously hurt. Enjoy the rest of the summer and your fancy boat! =))"
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Jeanna Carter

December 11, 2024

5  out of  5
rating by Jeanna Carter
"Just a note that Trenton Ricketts and his staff, especially Caleb have been such a help to our family on a number of occasions. From organizing and keeping out vehicle insurance as cheap as possible to helping me get my heat pump replaced during a tramatic time, these folks are the epitomy of profesional and caring! I would give them my reccomendation any day!"
We responded:
"Jeanna - I truly appreciate the kind words. I’m blessed to have such an amazing staff and clients like yourself."
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Brittany Evans

December 5, 2024

5  out of  5
rating by Brittany Evans
"They have been great to work with and I would recommend them to anyone"
We responded:
"Thank you for taking the time to leave us a review. We value your feedback. Happy Holidays from all of us at Trenton Ricketts State Farm! "